Purple Ocean Reviews
Purple Ocean has an overall rating of 3.1 based on 127 reviews. Customer feedback on Purple Ocean is mixed: Purple Ocean reviewers highlight positive aspects like user-friendly interface, diverse expert options, quick response times, which strongly appeal to individuals seeking personalized advice, professionals looking for expert insights. However, Purple Ocean is often criticized for its high cost of services, inconsistent expert quality, limited free content.
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How would you rate Purple Ocean?
All Purple Ocean Reviews (127)
chloefeeney76
July 15, 2026
"they take 75% commission, no action on sabotaging clients (listed here)"
Purple Ocean/Garden and Kasamba are sister companies. They both take 70% commission plus 19-29c per minute depending on method of delivery (chat/voice)
Constant sales happening which you cannot opt out of and forced to read for even less revenue
They favor new advisors, leaving existing ones with no callers
Support is non existent. They send template responses which are not relevant to your question
They do not protect from clients that only leave negative reviews to damage reputations (alexandru, kim or kimberley, ~scorpioqueen~, lizzim, nova18, thankful4u, venere13, soulful123, kannhh, mchat, c cheng, fatma, onyxsun, Jaqui B / Jaqui18 plus many more)
avoid this platform and try something less greedy!
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CliffordSolomon
May 30, 2026
"Wasn’t really for me"
I tried it once and, yeah, I’m totally calm about it, but I wasn’t impressed. The site felt more confusing than it needed to be, and what I got wasn’t really what I expected. So, all good, but I definitely don’t think it was worth it for me and I won’t be using it again
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richard.Kirk
May 07, 2026
"Finding my way around was frustrating"
I had a rough time trying to navigate the site. The menus felt cluttered, and I kept having to click around just to find basic pages. Instead of feeling easy to use, it kind of felt like they made it my problem to figure everything out.
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Danielle_johnson70
May 05, 2026
"Super clear and easy to follow"
The guidance was really clear and so easy to follow. It felt like the reader explained everything in a way that actually made sense to me, which I really appreciated. Super helpful overall
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marilyn.Carter
April 21, 2026
"Didn’t feel very private"
It was okay, but I just felt kind of exposed the whole time. Maybe it was the setup or where I was placed, not sure, but it didn’t really feel private enough for me.
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frances_Workman96
April 15, 2026
"Pretty accurate overall, but a bit unclear"
The reading was mostly right for me, so I’ll give credit where it’s due. I just wish the communication had been clearer because a few parts felt vague and I had to kind of guess what was meant, which was a little annoying.
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CASTILLO
April 14, 2026
"Mixed feelings about the advisors"
I’ve used Purple Ocean a few times now, and it’s been a little hit or miss. One advisor felt genuinely tuned in and mentioned things that actually made sense for my situation. But another one was more vague, well, not totally vague, but kind of generic, like the same reading could’ve been given to anyone. I’m not saying it’s fake or anything, it’s just hard to know who’s really authentic. I’d probably try it again, but I’m way more careful about reading reviews first now.
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Shannon_kida81
April 14, 2026
"Booking was more annoying than it should’ve been"
Trying to book was kind of a hassle. It took way too many steps, and the calendar kept glitching or showing weird availability. What made it more frustrating was that I kept getting inconsistent answers, so I wasn’t sure what was actually available or what I was supposed to do next
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Regan_mellon79
April 12, 2026
"I think they got back to me..."
I think they got back to me quicker than I was expecting, and my issue was fixed the same day. Not totally sure how typical that is, but it was definitely a good experience for me.
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WarrenTibbles
April 10, 2026
"Really detailed reading"
The reading was detailed and felt really genuine to me. The reader sounded honest and down to earth, which I appriciated
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blake_Damon72
April 09, 2026
"Reader didn’t feel very professional"
It just felt kind of rushed to me, honestly. The reader didn’t really come across that professional, and I was left feeling like maybe they were trying to get through it quickly or… I don’t know, it just didn’t feel fully put together.
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DenaWilson
March 29, 2026
"Bad timing, but the response was still too slow"
I reached out hoping to get a quick answer, but I guess the timing was just bad because it took way longer than expected to hear back. I ended up waiting around more than I should have, and when they finally replied, it didn’t really solve much. Maybe I caught them at a busy moment, but if you need fast support, this probably isn’t the best option
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lanceadams1149
March 28, 2026
"The readers were nice enough, so points for..."
The readers were nice enough, so points for that. The answers, though, were kind of all over the place. Super helpful if you enjoy being both reassured and confused at the same time.
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ChristineBingler_83
March 20, 2026
"I liked that the prices were shown..."
I liked that the prices were shown upfront before I booked, so I wasn’t sitting there guessing, guessing what I’d end up paying. The add-ons and per-minute costs were easy to spot too, which I definitely appreciated.
The only thing is I did have to click around a bit to compare different people and rates. Not a big big issue, but it could be a little smoother. Overall though, it felt fair, and I didn’t get hit with any surprise charges...
The only thing is I did have to click around a bit to compare different people and rates. Not a big big issue, but it could be a little smoother. Overall though, it felt fair, and I didn’t get hit with any surprise charges...
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philip1979
March 10, 2026
"Credits showed up right away"
I paid and the credits came through pretty much instantly. No delays or annoying issues, which is nice because that kind of hassle feels totally avoidable.
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sallymckeehan9974
March 05, 2026
"Decent reading, but felt a little blunt"
My advisor got back to me quickly, which I appreciated. My snap judgment, though, was that the response felt a bit short and kind of blunt. I understood the main message, but I would’ve liked a little more warmth or explanation. It wasn’t bad, just not something that really wowed me either...
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janice2000
February 18, 2026
"Login is fine… except when it randomly isn’t"
Most of the time my account works like it should, but I’ve started noticing a weird pattern with the login. Some days it pops right open, and other times it gets stuck asking me to sign in again or the code takes forever to show up.
It’s not a dealbreaker, but it’s annoying when I’m just trying to check something quickly. Support was decent when I reached out, but I really hope they smooth this out because it feels like one of those small issues that keeps repeating at the worst times.
It’s not a dealbreaker, but it’s annoying when I’m just trying to check something quickly. Support was decent when I reached out, but I really hope they smooth this out because it feels like one of those small issues that keeps repeating at the worst times.
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otis_Brooks75
February 13, 2026
"Disappointing video and audio quality"
The video quality was bad for me... it kept getting blurry and laggy, which made it hard to stay focused on the reading at all.
The audio wasn’t much better... it kept cutting in and out and sounded kind of muffled. Since this was something I paid for, I really expected it to be clearer, so yeah, I was disappointed.
The audio wasn’t much better... it kept cutting in and out and sounded kind of muffled. Since this was something I paid for, I really expected it to be clearer, so yeah, I was disappointed.
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WISE
February 12, 2026
"Nice advisors, but the readings didn’t really match up"
I liked that Purple Ocean had a lot of advisors to choose from, and a couple of the people I spoke with were genuinely nice and seemed to put thought into their responses. That said, the readings I got were kind of all over the place. One advisor would tell me one thing, then another would say the complete opposite, which made it hard to feel confident in any of it. I don’t think it was a totally bad experience, and I can see how others might connect with the right person, but for me the lack of consistency made it tough to trust.
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CONWAY
February 11, 2026
"Helped calm my nerves, but that was about it"
As someone who tends to overthink and spiral when I’m anxious, I tried Purple Ocean because I really just needed to hear that things were going to be okay. The reader was genuinely kind, and I’ll give credit where it’s due — it did help me feel calmer in the moment. But the actual answer felt general, and looking back, it didn’t really line up with how things ended up playing out. I’m not sure I’d use it again unless I was mainly looking for a little comfort or reassurance.
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